Shipping
We ship all orders within 1-3 business days — usually faster.

Packaging
Your herbs arrive in kraft pouches, sealed for freshness and shipped in recyclable boxes.

Delivery times
Domestic (USA): 3-5 business days via USPS or UPS

International: Delivery times vary by destination. Customs fees may apply.
You'll receive a tracking number once your order ships.

Returns & Exchanges
Because our herbs are fresh and meant to be consumed, we can't accept returns of opened packages.
If your order arrives damaged or isn't what you expected, just reach out within 7 days — we'll send a replacement or refund, no hassle.

Questions?
Email us at support@zemlyana.shop — we usually respond within 24 hours.